Fiverr Community Forum

Probelm with getting money

Hi there.
I had an account in recent past. That was banned by Fiverr. there was some money. After 45 days I contact there again. and they gave me some requirements. but unfortunately that card was not mine. that was my uncle’s card and he is gone now.
So how do I receive my money now. can I do any other step to get the money?
Please help me