Fiverr Community Forum

Problem faced. Big problem

This is a known bug, there’s nothing you can do about it.

You can submit a ticket to CS, but rest assured you’re not the only one seeing this :wink:

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CS don’t have good solution for this problem.

Did you get a response from CS, and if so, what did they tell you?

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They tell me to clear cookies, browser reinstall but its not any value

Well, then you can’t do anything about it unfortunately - you’re not the only one with this problem, so all we can do is wait for them to deploy a fix for it :slight_smile:

P.S. you could try setting your mobile phone app to show you online, but I’ve heard that didn’t work for many…

absolutely right. Do you faced this problem?

Yes, sometimes I’m shown online, other times I’m shown offline. There’s nothing I can do about it, though.

Go online from your mobile app … then all your gigs will sow the status as online.

This is the only solution.

I am never show on online. account is online but all gig show offline

I am on online in my mobile app but no one gig show the status as online.

Maybe you are actually offline. Take a look at your settings and see if the online status is turned off.

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Gigs don’t have an online status.

Only profiles do.

So maybe you are trying to describe a different problem? Like your gigs not showing up in search results?

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Just see this … if your setting is offline i think this will help you

My one gig are the 1st of the search result but no online status

Gis will show online status.

When you search for any gigs you can see under the gig right side of your profile image … if will show you the status

I am aware of how online indicator works.

OP keeps mentioning that his profile is online and gigs aren’t

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the right side of your profile image shows online but gig are not online

Its a bug from last year as the online status will not show 100% accurate and its not fixed yet.

But if you go online from your mobile app. and if your settings were turned on as i have mentioned above,… it should work

I’m online on my app and not shown as online. Don’t give wrong information.

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Its worked for me … you can see my profile and Gigs are always online.

But you should make sure on your profile settings are correct to show you online.

You can searched about this issue on this forum there are many topics and and many its worked for more people

This is on Dec 16
Hi Adam,

Mobile App was not on when I noticed this on laptop. Just to be sure, I logged in to mobile app again and checked this setting. It is set to “Show Online” on mobile app. I have logged out on mobile app now. Will confirm if it is due to my inactivity or not in a while.