Hi everyone - first time posting here, I’ve been selling on Fiverr for a couple of months and everything has been pretty straightforward so far.
But I have an issue with a buyer who isn’t happy with the work I sent over, but isn’t giving me any real feedback on what I can improve.
She sent me over a bio and asked me to write a bio that was powerful and inspiring, in the same style as an example on another website. I wrote the bio, I think it’s good copy, but she isn’t happy.
She said that it doesn’t flow, doesn’t speak to the reader, and she could have done it herself. I’ve said that I’ll revise the bio, but to be honest, I’m not sure what I can do to improve it. I asked her if she wanted some sections removing and other things put in, but she hasn’t replied to those questions, just said that it’s not good work. Everyone else has been happy with my work, I’ve got 5* ratings and had several repeat buyers.
I’ve requested an extension to work on the revision (well, the rewrite…) but I have a horrible feeling that she won’t be happy with whatever I send over.
I just don’t actually know what to do!