Hi guys, I’m having a problem with an order and your website seems to be specifically designed to offer no help, no contact info, etc.
I placed an order for a picture to be painted, which it was and delivered online as a scan. That was all good and fine. Problem arises as a part of the order was a +10 USD fee to have the actual painted picture sent to my address by postal mail.
This never happened, and despite my trying to write to the person responsible, I have not recieved any response.
Using the resolution-center is not possible as it’s been many days since the order was finished in your system and there’s no email address anywhere I can find to write to.
Here is the info:
March 03, 2014
Sheriff’s Note: Calling out other users is not allowed. You need to contact Customer Support