Fiverr Forum

Problem with deliver


#1

Hello,



I have a very weird problem that hasn’t happend to me till now.



I can’t deliver my order.

I can press the “deliver your order” button and the popup windows appears, but when I click Deliver it just redirects me to the order page and the counter continues to run. I can see my message that I wrote and I see the message that I says “Here’s your delivery”, but like a said the counter continues to run and on the top bar I have the message "Order in Progress Deliver Soon " and next to it the button to deliver(not deliver again). Also the order is in my “In progress” section, not delivered.



Does anyone else had this type of problem?


#2

Contact Customer Support, maybe make a screen record to show them the problem


#3

It happened to me after I tried delivering two orders in quick succession.

I clicked away from Fiverr, surfed for a couple of minutes, got back on Fiverr, clicked on the same order, delivered again, and this time it went through as it should.


#4

Check on the buyer’s status. I guess click on their profile and see what it says. This happened to be once and the buyer had closed his account or gotten kicked off.


#5

Reply to @catwriter: Hmm, that makes me think that if clicking away doesn’t work, clearing cache and cookies or using another browser might. Sounds like a glitch. If anyone else is having the problem I’d try these methods before contacting CS since the easy shots are a lot faster! Thanks for the input. :slight_smile: