Fiverr Forum

Problem with downloaded PNG file not working


#1

Downloaded PNG file and is not working on any of my print on demand sites help please


#2

Please specify a bit more, who sent the image? Did you check the printer?


#3

It is not the sellers fault he was very professional. But I am using an Android device to download the image . So I am thinking that has something to do with it maybe I should try my computer.


#4

Of course, Please try, sometimes there are bugs in the android app. I find some problems too. I am also a seller, I want my clients to be 100% satisfied.

He must have tried that too.

Please try all possible solutions.


#5

Thank you so much for advice I appreciate it I will try my computer when I get home