Fiverr Community Forum

Problem with extra services in my gig

In my gig I offer as an extra service the delivery of the source file, shipping in one day and other services; today a buyer hired me my basic plan plus an extra of shipping in one day, and at the time of sending the work appeared in the delivery box, that I should include the source file, this extra was not hired. I still sent it, but it was something that was not in the deal. How do I solve this with fiverr? I wouldn’t want it to happen again

That’s so you can send it, it doesn’t mean that you have to.