The story is like this. After i made some modifications to my best selling gig (chamged the cover image), my gig disappered from search. It’s active but it needs further review grom fiverr’s staff. Ok. I don’t have a problem with that even if the cover i used is exactly the same design but with a different size (didn’t like how the preview was cutting into the image).
The only problem i have is that my gig is “off” for almost 5 days now, so, it doesn’t produce work. As i said, it’s my best selling gig with almost 800 reviews on it. As sugested, i opened a ticked after i discovered that my gig is missing in action and, after 5 days, i still didn’t get a response. Yesterday, i saw that there was an action on the ticked but still, no response. Not even “hey dude. We’re looking into this. Give us some time”. I got a message from a bot after 1 and a half days after i wrote the ticket saying that my message is imoortant but it can take up to 10 days for someone to respond.
10 days? Really?
I don’t think this is fair towards the sellers who are here to make a living especially in these difficult times.
Did someone encounter the same problem? Any advice?