Fiverr Forum

Problem with revenue


#1

Hi
Yesterday I did a order with a customer. He was very happy with my work and he left me a five star rating with a very good feedback. The amount of the order was 20 dollars.
But at my revenue page I cannot see that amount. I cannot see $16 in the pending revenue list. I contacted customer support also. But still didn’t recieve a reply from them.
Anyone know what can I do now?


#2

@dil2014 You won’t see it in pending revenue for 3 days. After 3 days it clears, and then it is in pending revenue.

edit: sorry I missed where you mentioned the order was complete.


#3

Oh is it a new way? Usually it shows in pending clearance que know?


#4

Fiverr seems to be full of bugs lately. Try to wait for customer support to reply, as I am sure it is just a bug, nothing else. If you still have the review, it means that the system is having some issues showing your money, nothing more.

They will surely fix your problem! :slight_smile:


#5

Yes I hope so :grinning::grinning::grinning::grinning::grinning::grinning:


#6

Yes I see what you mean. I have the same problem.

I have sales and tips not showing up. Also my amount earned this month is not keeping up with completed orders.

I will try to contact customer support about this later today.


#7

Yes. Thank you very much for answering. Then it will become ok with time.


#8

You should be patience for few hours. Sometimes it will be take few hours for update revenue properly. But don’t worry :slight_smile:


#9

Now it is already 2 days. That’s the problem


#10

I know it must be a bug and hope fiverr will solve it soon