Fiverr Forum

Problem with the buyer


I am having problem with one of my buyer asking me to cancel the order after the buyer given a positive review. I don’t know why, I’d contacted support to seek help but they told me to cancel the order mutually.

Could anyone suggest what shall I do now?

I am not sure whether It can affect my reputation as a seller.

P.S: The buyer given review and the order is closed now.


Tried but ultimately the buyer won because of fiverr’s blind buyer protection policy. :-L


As far as I know, you’re protected if you did what was requested.

Also try the resolution center button on the order page if that helps.