Fiverr Community Forum

Problem with uploading Gig image

I can’t upload my new gig image. Every time I tried it shows error.

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you clean your browser clear history and cookies.

Same issue faceing me

What is the error you get when uploading?

Hello Arjoy007,
What is the error you’re getting?

Thanks!
Mahab Khan

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Every time it shows,
File upload error please re-upload
Still now

Every time it shows,
File upload error please re-upload

I had this problem too, it took 10 minutes to upload. :cold_sweat:

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May be your internet connection is so slow…

Internet speed 10 Mbps

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What browser are you using?

Try using an alternative one to see if the problem exists.

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it’s not working :unamused:

Is this problem solved?

I’m getting this problem and I have tried several times to upload.

Tried with Incognito as well but it didn’t help.

Any solution please?

Have you made sure it’s the right file size/type?

PNG file

307KB size

1200x628 Dimensions

And you have also tried a completely different browser with cleared cookies/cache?

(Unrelated to the error, 1600 x 1076 might be better dimensions, in general.)

Not tried in a different browser with cleared cookies/cache but tried in incognito. If I’m not wrong then cookies/cache is cleared by default.

Thanks for the dimension info, I’ll change it.