# Problems with my statistics

Hello, you will see I have a problem with my account, I have already claimed twice, and they close my case and they do not give me a specific answer.

As you will see in the attached file, there are my earnings in the time I have been on the site.

So, for more than the account is missing 22 dollars.

I explain to you, what I have done is easy, I only take the mountain from the total of what I have earned on the site \$ 4,753.20 and I am subtracting the rest, it should reach 0 but it does not.

So:

4,753.20 the rest 4,240 would be 513.20 the rest 80 would be 433.20 the rest 379.20 would be 54 the rest 32 and would remain 22. Where are those 22 dollars?

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I donâ€™t know, but their own example screen also shows a difference (and mine).

https://sellers.fiverr.com/en/article/viewing-your-revenue

The calc says:

Available for Withdrawal: This shows all the money available for withdrawal. This is figured by the money earned minus the withdrawals, money used to order Gigs, and money pending clearance

If the â€śavailable for withdrawalâ€ť isnâ€™t just the first figure on the left minus the 3 to the right of it maybe they/someone can say how it is calculated exactly.

Maybe the â€śused for purchasesâ€ť excludes the service charges on each gig (when it shouldnâ€™t really, for easy calculation). I donâ€™t know if tips from the buyer are also included in that figure (they should be I think).

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Oh I understand, maybe the money that is missing there, is the feed of purchases.