Is anyone else having problems with their ratings? I keep getting 3 different ratings. When I share my gig, it shows that I have a 4.9, but on my PC and phone app, my rating is 4.4 on my profile. I have 172 ratings and only 2 of those ratings are 1 star. I also have 3 and 4 star ratings from two different people. Does my overall rating sound right? Have you had this issue?
Hi,
When I visit your profile on Fiverr, it shows a rating of 4.9 with 174 reviews (not 172).
It’s a bug - it seems there’s a problem with decimal places and how they’re calculated and/or appear on different pages:
I’m still waiting for a reply BTW.
I’ve moved your post to ‘Report A Bug’ - maybe you could report what you’re seeing to CS as well?
Thank you! I was starting to think Fiverr was out to get me, but this makes way more sense. ️
You’re welcome! I’ve had my ticket open for 3 months now, so I’m not holding my breath - hope they can sort yours out more quickly.
Wow, 3 months is way too long. Maybe if more people report this issue, they’ll fix it for everyone. Good luck and I hope this isn’t hurting your sales too much.
Blockquote That is interesting