Fiverr Forum

Profile Incomplete

Hi, For some reason I have a green 1 showing on my ‘to do’ all the time. When I click on it, it says “Your user profile is incomplete. Please edit it”. But my profile IS complete. There is nothing to complete. Can anyone tell me how to get rid of the 1 because it’s really annoying seeing it every time I log on and I don’t seem to be able to do anything about it.

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Greetings @crazygurrrl,

I would check over it once more by reading over Fiverr’s FAQ about editing your public profile first http://support.fiverr.com/hc/en-us/articles/204276443-Managing-Your-Public-Profile-Settings

Once you’ve double checked and are sure you’re not missing anything I would try another browser, clear your browsers cache, and if it’s still showing up… contact Customer Service and let them know you’re account is having a glitch. Make sure to screenshot what is showing up on your account and they should fit it.

Hope that helps! :slight_smile:

I am new on fiverr and I have the same problem, I think I will contact the fiverr team

It’s possible that you didn’t link you facebook account to your fiverr account as that is part of the profile. I haven’t done so and my profile is marked as incomplete.



If this is not your case then yes you might want to contact fiverr support.



Alex

There are different parts to completing your profile. They are:

  • upload a profile picture
  • write a profile description
  • link a Facebook account
  • put in your full name

Ok, what if I don’t use Facebook? I don’t have a Facebook account. What to do in this case?

Reply to @idreamwebsites:

same is my case, i think nothing to do with it.that dot appears in early days, but it disappear now, only when i get any order and click on to do , i can see the message Your user profile is incomplete. i don’t have any problem with it.

you can contact with fiverr, support they will help you. . .

I am also facing this type of problem, please anybody suggest what to do with this I even linked Facebook, google, Linkedin, account but showing incomplete profile.

I am also facing …Profile shows incomplete after providing all information…Please help me.Screenshot_16

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If you type “profile incomplete” in the search bar above there are lots of posts on the subject which may be helpful to you.

Same problem with me. I updated my profile many times but again same issue. :neutral_face:

Its not working. There is no way found to solve this.Please help me to complete it.

contact customer support.

How? As I am new at Fiverr.Please give me the link.

just type fiverr customer support follow link.

This isn’t helpful. Perhaps I shall step in and offer a more direct response:

@saeem_hasan , this is the link to Customer Support. You’re welcome.

https://fiverr.zendesk.com/hc/en-us/requests/new

1 Like