Promote Yourself photos do not update


#1

After changing my profile picture, the photo of the Promote Yourself badge doesn’t get updated


#2

Wait a while, this happened to me too, still happens on the mobile app for me, but not on desktop.


#3

be patient. It takes some time to be updated and be stable on all mobile and web platforms.


#4

Facing same problem but a little different. I’ve updated my Profile picture 3 to 4 times in last 6 months and I’ve the old image showing in Mobile app which is almost 8 to 9 months old. There is some bug, I guess.


#5

You’re quite right it doesn’t. :slightly_smiling_face:

Drop a note to CS and see if they can help.


#6

it is only on mobile app’s profile view right?


#7

I think the OP’s talking about the ‘promote yourself’ feature which can be added to blogs etc. as HTML - mine is an anonymous grey person rather than any avatar picture I’ve actually uploaded - I can only assume it’s a bug.

Different to desktop/mobile picture problem BTW.


#8

Have you tried copy pasting the code/script afresh? maybe it will help


#9

Same problem,
I had reported this issue to fiverr support team in march month (2018) , they replied that we will fix this bug very soon. :roll_eyes::confused:


#10

Yes, it is only in mobile app.


#11

You know what, I’ve been promoted to Level 2 on this month evaluation. but Still in the app, My profile shows as level 1 and it displays the profile image i changed 4 months ago… :sweat_smile::rofl:


#12

They should work on Fiverr’s App.


#13

Yes, ofcourse! :persevere: