Fiverr Community Forum

Promotion is Not working, GIG disappeared from page listing

Hi Guys,

Hope you all doing great

I’m working as a logo designer, I’m based in Canada. My ID was working perfectly and it was on page 4 of logo design and then moved to page 9th. Suddenly on 10th Oct my gig was disappeared from the listing and I waited 2 to 5 days that it will come up but it didn’t show up. I create a ticket and contact the customer support team. After going back and forth finaly they brought up the GIG it was by fiverr according to the team who broght the GIG back.

Since then my promotion is not working but as its says now that “Promotion is ON”. Before disappearance, I used to get around 4 to 6 order daily.

No new order GIG is not on the same place I’m online but when i check from other browser locals seller online it dont show me online as well

**What should I do, Fiverr is always replying the same old reply.

Thanks if any one can help in this