I have reread the ToS, as well as several topics here. Most of them were discussing if asking for your buyer’s contact details is allowed.
I know that the ToS states this:
- Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.
What I would like to know is if sellers are allowed to provide the buyers with their contact details if this is necessary for completing the gig. I have received an offer request from a potential buyer. They have a Google Doc I would need to work in, and they need my email address to grant me access. Am I allowed to give them my email address, if I do this on the order page, after the order was placed?
I definitely do not intend to communicate outside of Fiverr. I contacted CS, no response yet, but I cannot wait too much longer without sending the buyer the custom offer they have requested, or I might lose the job or look unprofessional for not replying promptly.
Thank you in advance for your answers!