Very frustrated with Fiverr.
I had a buyer purchase a video intro from me. I made a perfect video intro for the client that was exactly in line with the gig description. After I delivered the final product, the buyer came back with unreasonable demands.
He wanted me to license different music and extend the intro video from 7 seconds to 40 seconds.
This would have resulted in a lot of additional work + I would have to pay to license additional music. I would, in essence, lose money on the order.
So I requested that the order be canceled by mutual consent, and it was. The buyer got a free intro, and I got ripped off once again. That happens on Fiverr, fortunately, it is the exception, not the rule.
But this time, not only did I get ripped off, Fiverr then demoted my account because of an incomplete order.
Seriously Fiverr? I get ripped off and you then add insult to injury by demoting my account because of a bad buyer?
The point is, the Fiverr Level system is SERIOUSLY BROKEN when sellers who have over 300 five star ratings get demoted because or 1 or 2 bad apples.
This has been happening for a long time and I cannot fathom why Fiverr keeps turning a blind eye to the situation.
I have written to their customer support people - but from experience - they always side with the buyers over the sellers.
So now your turn to chime in - have you been demoted because of a bad buyer? How can Fiverr fix their level system to ensure they are not penalizing dedicated and honest sellers?