Fiverr Community Forum

Purchased Order Disappeared (still charged on bank acc)

My bank account was charged for an order that seems to be pending, however the order is no longer visible on my dashboard as active, or in any of the order tabs that I can see.

Idea’s?

Have you checked the “Missing Details” tab in your orders? Did you submit the order requirements when you placed your order?

I have checked the missing details tab, and we fully submitted our requirements 100%

thnx for response

made my orders on 2 separate accounts lol - solved this one…

1 Like

Thanks for replying, I was searching for an answer.