Hello! I’m a new seller here on Fiverr and I have a question about how orders work, allow me to explain:
I sent an offer to a Buyer Request about two days ago and I ended up getting the job. It was my very first request, so I was excited about it and delivered the final product (A 1100 words translation) in less than 24 hours despite the 48 hours limit.
As I delivered the file, a message on top of the page appeared telling me that the order will automatically be considered as completed in 3 days; I contacted the buyer in the request chat and asked him to let me know what he thought about the translation and if he was satisfied just a few minutes later.
Now about 22 hours have passed and despite he has been online, he hasn’t replied: I thought he might just be busy, so I haven’t sent him anything else, but I read several threads here of people complaining about payments and such, so my questions are:
If the 3 days mentioned before pass, therefore closing the whole order thing, and the buyer doesn’t show up, will I still be paid?
Can the buyer accept the files I’ve sent as delivery, closing the order in a shorter time than 3 days?
Can he cancel the order without paying me? I’ve already sent the translation, as I said, and it seems like he can download it already without officially closing the order. Did I do something wrong?
I’m very sorry for making such a huge post, but it’s my very first time and I’m not sure about what to think.
Thank you for your time!