Q. What if I know I had a Fiverr and forum account, but I cannot login to the forum anymore?
Step One: The first thing you might want to do is to make sure that your Fiverr account is still active. Go to fiverr.com/login and make sure you are already logged in or that you can log in. If you cannot login to Fiverr anymore, there may be an issue with your Fiverr account. Sellers or Buyers who no longer have an active Fiverr account do not normally retain access to the forum, so you can only view the forum as a guest if your Fiverr account has been banned or deleted.
Step Two: If you can log in to Fiverr but you are having trouble logging into the forum, go to your forum profile page to see the status of your forum account. To do this, replace username in this URL with your Fiverr username and then paste the link into your browser: https://forum.fiverr.com/u/yourusername
For example, the forum profile for the Discourse forum admin is: https://forum.fiverr.com/u/discourse1
- If you do not see a forum profile for your username:
If you do NOT see a forum profile for your Fiverr username even though you have a Fiverr account, go through thelogin steps again as shown here.
- If you do see a forum profile and a suspension notice with a restoration date/time:
If you DO see a forum profile for your Fiverr username, see if you have any special messages on your forum profile. If your account has been temporarily suspended, you should see a message and a date when you can access the forum again, something like this:
- If you do not see a forum profile and a suspension notice with no date/time:
If your account has been permanently banned for forum rule violations, ToS violations or other specific actions that happened with your account, you will see a suspended message without a date like this:
- If you do not see a forum profile for your username, there is no suspension message but you cannot login:
If your account has been blocked for another reasons, such as nonsense posting as a new user, spamming as a new user, or posting blocked messages repeatedly as a new user, you may not see any suspension message. If you are certain that you have a Fiverr account in good standing and you see a forum profile with no warning message but you cannot log in, you should contact Fiverr Customer Supoprt, tell them that you cannot login to the forum and ask them to check with the forum moderator team to ask about the status of your forum account. They may need several days to get back with you, so be very patient.
Keywords: blocked, banned, suspended, perma-banned, forum suspension, suspended, forum block, forum ban