Question9 about an order



i placed a order and did the payment yesterday. One day later its still not in my order. But the take the money off my bankacount already. Could somebody help me with this?



Hi Erol,

it’s probably a glitch, you need to contact customer support. You can get to the ticket system via the Help item in the main site’s menu, but here’s a direct link:


Hi @erolvdb, Don’t worry! Its a technical problem, please contact with CS team, hope they will fix it within short time…