Fiverr Forum

Quick response please


#1

fiverre dinied the gig i sent an offer from and i don’t know why
have i to cancel this order and send her another offer from another gig or the order will be completed despite the gig is denied


#2

your quick response is to contact CS and wait and see what they tell you. There’s no way we can know why it was denied. Most of the time it is for TOS violations.


#3

Contact customers support and make subject urgent.


#4

Do you mean you sent a buyer request offer or a custom offer? If it’s a custom offer in response to a client message, you can just withdraw the offer to be on the safe side, even while you wait for a reply from CS.