I am experiencing a strange problem with the quick responses which for me are a super-valuable asset, so to speak.
I have been using quick responses a lot, and I update them when necessary. They always worked great!
Now, a couple of days ago, after having updated one quick response, when clicking on the related button, I do not get the text of the quick response “printed”, so to speak, in the text box… Clicking on the q.r. button only prints a couple of words, and some dots exactly like this:
Every time I edit a quick response, it starts behaving in that manner. Every time I add a new quick response it also behaves in the above-described manner.
I contacted customer service and they are trying to understand the bug/problem. They have not found a solution yet. Anyone experiencing the same problem? Anyone knows the solution?
The only things I have done recently I can remember that could effect this, in my non-expert opinion, is that I cleared the browsing history including the Autofill form data, and I also downloaded Flash Media Player, and updated Java. I have no idea of what I could have done that could have effected the good functioning of the quick responses.
Thank you for your help!