Hey there,
I have a gig with almost 7000 positive reviews, and only 4 negative. Actually now it’s 5.
Days ago a buyer which I worked several times asked me to do a work. I was charging him $10 (for 2 images to get worked), but since it was quick, I dropped the price to $5 (because he asked for).
After giving a hand and dropping the price, I delivered the order in about 30 minutes.
BUT, like he didn’t sent me all the information necessary, I thought I was doing something good, and worked 1 extra version for each of the 2 files to get worked. Understand that 1 of these 2 versions would work.
Guess what? The buyer complained for having too many files delivered. AND, beside of this, asked me to cancel the order
Of course I didn’t cancelled the order, because it was successfully delivered. Then he sent me a review, BUT, while I was writing a “Thank you review”, I received the following message:
"You’re a punk…I wrote a review about this experience. I have been using Fiverr for over 2 years and this has been the worst experience I have had. I made sure that others who may want to use you read that too! I want to warn them."
I would usually be sad for getting a negative review, but I can’t stop laughing. I can’t believe this is real!
Getting a negative review for exceeding the order requirement, just to make sure the buyer would get the proper files in time to do his stuff? Also, after cutting the price 50%.
Anyway, the good part of this, after this new review system, I’m glad the buyer offended me INBOX, so I was sure the review was negative, and I could properly explain what happened, and avoid to look dumb with a “THANK YOU VERY MUCH” review after getting a negative one.
Honestly, a negative review never made me so happy