Me and my buyer both were getting an error regarding our order, order contained milestones, buyer wasn’t able to start the 2nd milestone as he kept getting the error,
Support team sidelined the error and gave me a warning instead!
and I still have that order related error pending but all they are arguing about is the referral thing.
Buyer had asked about a discount and I told him about fiverr referral by which he can get 20% off, We did not use the referral though,
And I’ve read the fiverr referral terms 10 times it doesn’t state that you can’t talk about it with buyer or offer him one.
First guy from support kept threatening that he’d give me another warning if I don’t cooperate with this one, I explained everything in brief but all he wanted to say is, “Either take this warning, or I’ll give you a different one or we can give you both!”
I just asked for one thing- show me the term or guideline where it is written that we can’t discuss with our buyer regarding referrals, they kept talking about everything else but failed to give a proper justification.