Really bad seller - what to do?


#1

There’s a lot of sellers on here unhappy with buyers, but sometimes it is the seller that is bad.



I contacted a seller regarding her gig and decided that I wasn’t going to purchase (it was a Wordpress theme, but out of date, therefore no use for my purposes). As soon as I said thanks, but I need the latest version, I got a load of abuse from the seller which just won’t stop!



The ‘Report this’ link does not seem to actually do anything (it doesn’t stop the other person from being able to contact you). Any suggestions as to what to do?


#2

The Report link should stop the seller from contacting you.



If it’s not working, submit a ticket to Customer Support and send them screenshots.


#3

Thanks, I’ve contacted Customer Support, so hopefully they will sort it out. There really does need to be a reliable way of blocking lunatics on here!