This has just happened for me with two different gigs. I receive an email, it shows me the text the provider wrote me, I click on it, and there is no new note there - even though I can see the content in the email they sent me. Of course you can’t email fiverr apparently, and they don’t want you emailing the gig provider, either…so what is one to do? Ridiculously frustrating!
It seems is happening to alot of us!