Fiverr Community Forum

Redirected to fiverr.com/messages when delivering work

Hi all,



Hope this is the right forum to ask. I’m having a problem with delivering my gig to a customer. I’ve delivered this exact same gig (same file, same text) about 20 times before and never had any problem.



I upload my .pdf file, type in my message and when I click on “Deliver work” a blank page loads (fiverr.com/messages) and nothing happens. If I try to reload the page it asks if I’m sure I want to do that, click ok and same page.



I can go back to fiverr but when I do my order is still marked as “to be delivered”.



This is pretty annoying because my gig is due within 24 hours, I don’t want a bad review. Any help?



I have contacted the support, but obviously they have tons of emails to reply and I’m afraid they might not reply to me in due time for me to deliver my work on time.



Thanks,

Handers

1 Like

I have exactly the same problem…I am unable to deliver any orders

I had this problem all day yesterday when I was using my iPad. Later in the evening I was able to send messages and deliver orders using my PC. I opened a ticket with Customer Support in the morning and received a reply in the evening advising me that they’d resolved the issue for me. I am not sure if the device had anything to do with this but I am now able to send messages (haven’t tried deliver order) using my iPad.

Thanks for the replies, makes me feel better. I’m using my PC. I hope they fix mine soon, I have orders expiring soon!

This happened to me yesterday!



But, in the end I was able to deliver my work in a timely fashion.



However, afterwards I got a message telling me

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies"



Subsequently, I kept on getting that message and was not able to log into Fiverr until this morning (After I had gotten some advice from CS)



This happened at the moment that I just had received a new order. I have submitted a ticket with CS immediately, and I got a response from Julia saying that I should clear all cache/ cookies and type in http://www.fiverr.com instead of fiverr.com

That did help!




Fiverr: Graphics, marketing, fun, and more online services for $5

http://www.fiverr.com



Alright guys, thanks to belgianwriter I was able to “fix” the problem. If this is happening to you, simply type in http://www.fiverr.com instead of just fiverr.com. With the www in, the bug is somehow fixed and I was able to deliver my gigs.



Thanks!




Fiverr: Graphics, marketing, fun, and more online services for $5

http://www.fiverr.com



not working @handers . my msg box not load . to do link not working properly.

my gigs section unavailable. past 2 days everything is down and yes they moved from non-www to www

I was having the same issue. Tried the given solution https://www.fiverr.com
Not worked for me.
Then I tried another browser ‘Opera Desktop Browser’ and resolved the issue.
John.

It happened to me one time which reduced my on time delivery rate. i found out it was from my browser, try using google chrome.