Referral program bug

[vengradbaskar]

I invited 2 friends to the referral program, they bought their first gig yesterday (for 60 dollars) and i still didn’t get my referral funds.

[Guest merciavideo]

I think you’ll need to wait until the gigs have been completed before you’ll receive anything.

Here’s some info from the referral program page:
A Qualifying Purchase means a successfully delivered and completed Gig(s) purchased by the Referral. A Qualifying Purchase must be made with an external payment method (i.e. not with the Referral’s shopping balance).

[vengradbaskar]

I think you’ll need to wait until the gigs have been completed before you’ll receive anything.

Here’s some info from the referral program page:

A Qualifying Purchase means a successfully delivered and completed Gig(s) purchased by the Referral. A Qualifying Purchase must be made with an external payment method (i.e. not with the Referral’s shopping balance).

https://www.fiverr.com/referral_program

Both are delivered, and they made the purchase via Paypal. I created a support ticket too, but it was marked as solved without a reply

[Guest merciavideo]

Both are delivered, and they made the purchase via Paypal. I created a support ticket too, but it was marked as solved without a reply

Completed means 14 days after they’re delivered - from a seller’s point of view, that’s when the funds are cleared for withdrawal.

I’m afraid none of us on the forum can help if CS can’t.