Refund after 13 days


#1

I have order some WP job (Order: #FO3311E83CF4)

Seller name is XXXX. After few weeks I realize the job done wrong and ask for refund. The seller agree to refund and ask support for help, but did not received any response. So, I ask him to make refund via paypal and FIVERR send me ACCOUNT WARNING! Now I sent request to support (Request #1130626)… no response!!!



Well, this is “no exit” situation – what we have to do NOW?


#2

You need to inspect deliveries when you get them. It’s stated in multiple places that cancellations need to be done before the end of the holding period. Sellers level 2 and below wait 14-17 days for their pay. After that, the deal is usually not refundable. Many brick and mortar stores have limits on returns, this is normal.

I buy and sell and I lost money the same way when I realized too late that a gig I bought wasn’t right. I asked if there was a chance for a refund and I didn’t get it either, but it’s my own fault. Yours might turn out different since the seller is working with you, but even then it could take a long time. I’m sorry you had trouble, though. I understand.


#3

You are right, but my problem is not with the seller. We both cannot get help from Fiverr and cannot send our emails to each other.