Fiverr Forum

Refund for an order


what should I do when a buyer asks for a refund after the order is marked as complete?


If the order is already completed then there’s nothing you can do.
They can contact CS, but you should explain that order is completed and cannot be refunded.


If you didn’t do the job requested, then you have to contact CS. They can revert the funds back to the buyer.


thank you. I will talk to my buyer