Fiverr Forum

Refund for an order


#1

what should I do when a buyer asks for a refund after the order is marked as complete?


#2

If the order is already completed then there’s nothing you can do.
They can contact CS, but you should explain that order is completed and cannot be refunded.


#3

If you didn’t do the job requested, then you have to contact CS. They can revert the funds back to the buyer.


#4

thank you. I will talk to my buyer