Fiverr Forum

Refund not reflecting in my account


I just canceled one order because the seller was not responding but the money she refunded is not reflecting in my account. Kindly rectify the same.


You’ll have to ask Customer Services for anything like that - maybe give it a few hours for the refund to go back to your account?


Your money will be returned to your Fiverr Account as Fiverr CREDIT.

Anything else and you may wish to contact Fiverr Customer Service.


please contact customer support
and they will refund :slight_smile:


Yes go and contact Fiverr Customer Support and submit a ticket :slight_smile: