Fiverr Forum

Refund not reflecting in my account


#1

I just canceled one order because the seller was not responding but the money she refunded is not reflecting in my account. Kindly rectify the same.


#2

You’ll have to ask Customer Services for anything like that - maybe give it a few hours for the refund to go back to your account?


#3

Your money will be returned to your Fiverr Account as Fiverr CREDIT.

Anything else and you may wish to contact Fiverr Customer Service.
http://support.fiverr.com/hc/en-us/requests/new


#4

please contact customer support
and they will refund :slight_smile:


#5

Yes go and contact Fiverr Customer Support and submit a ticket :slight_smile: