Fiverr Forum

Refund to paypal


#1

Id like to receive a refund back to my paypal account for a cancel order. Would also like to understand how to engage customer service? cant seem to find a link???


#2

  • From Fiverr TOS: Fiverr will not refund payments made for cancelled orders back to your payment provider. Funds from order refunds are returned to the buyer's balance and are available for future purchases on Fiverr.
    You have agreed to Fiverr TOS, so you should know that you cannot have your money back to your Paypal account, but you can spend that money to buy other gigs.

  • If you want to contact Customer Support just click this link; please remember that to submit a ticket you must have user/pwd (they are not the ones used on Fiverr)


Please take also a look at this post: http://forum.fiverr.com/discussion/13971/using-fiverr-credit-towards-purchasing-a-gig