cchorizon33 Posted May 8, 2015 Share Posted May 8, 2015 On April 28th I requested 5 gigs - Special offer = Got 6 gigs for 5 = Total $26 - There was $26 taken from my Visa card - I have no problem with that. But what I do have a problem with is that there was also another $5 taken from my Fiverr account on the same day for the same gig - So there was no special offer. $5 has not been refunded to my account.Yesterday May 9th I sent a message to the seller outlining this - And guess what he has actually taken another $5 from my Fiverr account.I feel very sad about this - I need some more gigs done - But I want this issue sorted out first.Is’nt it unbelievable that its impossible to speak to a human voice at Fiverr to get this sorted Link to comment Share on other sites More sharing options...
Anna Posted May 9, 2015 Share Posted May 9, 2015 The seller is not at fault here! As kjblynx said this is a system error and you will need to contact support! Link to comment Share on other sites More sharing options...
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