Fiverr Forum

Refund


#1

I order a gig and paid 100.00 cancel the order in the same hour and I need my money refunded to my account not to a fiver account help me get my money back


#2

When you sign up for a Fiverr account you agree to the Terms of Service which states that refunds are given in Fiverr credit. You may not be able to get that returned to your bank. You can submit a ticket to Customer Support, explain what happened, and politely ask if they will make an exception. It’s always possible, but be sure and read the ToS when you join new sites. Good luck!