Refunded but remains in Fiverr?


So I was able to get a refund but the money is placed in my account on Fiverr… does that basically mean that I have lost my money since I probably won’t use Fiverr for anything else besides the Logo that I got someone else to finish for me? I guess what I can do is use it towards another friends logo.


You can contact CS and ask for a refund to your original method of payment. They are a busy entity and may take up to 48 hours to respond. :wink:


You can withdraw your money to PayPal account or just simply use it for the next purchase


Check out the Terms of Service at the bottom of the Fiverr main page for all the rules including refunds. Everything is explained there.


How to i withdraw it back to PayPal? And where do I find the link to contact CS?


You can find a best seller and hire him or her and get 100% satisfaction to this


Here is the link for Customer Support: