Refunded but remains in Fiverr?


#1

So I was able to get a refund but the money is placed in my account on Fiverr… does that basically mean that I have lost my money since I probably won’t use Fiverr for anything else besides the Logo that I got someone else to finish for me? I guess what I can do is use it towards another friends logo.


#2

You can contact CS and ask for a refund to your original method of payment. They are a busy entity and may take up to 48 hours to respond. :wink:


#3

You can withdraw your money to PayPal account or just simply use it for the next purchase


#4

Check out the Terms of Service at the bottom of the Fiverr main page for all the rules including refunds. Everything is explained there.


#5

How to i withdraw it back to PayPal? And where do I find the link to contact CS?


#6

You can find a best seller and hire him or her and get 100% satisfaction to this


#7

Here is the link for Customer Support: http://www.fiverr.com/support_tickets/new