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Refunding of order! need help

Hi!

I am book cover designer. One of old client ordered me and i have to make two covers (paperback and ingramspark). I deliver him and he accepts the order and satisfy with my work. Then he told me that ingramspark hardcover got rejected. So make the cover with new template. He gave me the template yesterday. I start working on new template and then i receive the news that the order got cancelled and buyer get the refund. I ask the buyer he says that " Now I accepted the order don’t worry". I contact the customer support but didn’t get any answer from them what should I do now?

Looking forward to hear from you!

Thanks

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That’s not really enough information to be able to give you advice. You might just have to wait for CS.

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