2 Day’s back I got an order and client fill all the info I required. Just 2 hours of placing the order client requested to cancel the order and he say’s I order it by mistake and sent me mutual cancellation request.
I accepted the request as I have no issue with it but after that my order completion rate got down which effects me most.
What I can do it in if client says he order it by mistake… I think should not make impact of order completion rate.
What you guys think about it? Is there any solution for this?