Has this always been a policy with Fiverr?
I recently got an email from support stating that an order that was marked complete a couple weeks ago that the buyer still wanted work done to the order. I was under the impression that once a gig is marked completed that the business transaction was final. He said,
“I would like to remind you that regardless of the status of the order that is marked as completed, it is still your responsibility to make sure the buyer is satisfied.”