I need advice on how to seek reimbursement from buyers for products. I create video ads for social media and Amazon listings. Many times, the buyers are from overseas, and in order to get the product to me quick, they have me purchase the product, and they reimburse me for it. In the past, I have given them my paypal info so they can reimburse me that way, because if they reimburse me through Fiverr, 20% will be removed, and I won’t be fully reimbursed. Well, yesterday, I got a warning notice from Fiverr that my account had been flagged for giving other types of payment info, which I assume is paypal info. The notice warned that if this happens again, my account will be suspended.
Is there any appropriate way to have a client reimburse me for a product I purchased to create a video, other than to include it in the order? If I include it in the order, I’m either going to lose 20% of the purchase price, or I will have to add that to the buyers cost… which they are not going to be happy with… Any suggestions?