Fiverr Community Forum

Reimbursements Funds to my Paypal?

Good evening!

I just had to cancel an order because I put it in twice by mistake. I still have my first order in with my creator and the other order went to a Reimbursements area. I’m not sure why it didn’t go to my Paypal that I originally paid with. How can I send that back to my Paypal account, I don’t see an option anywhere. Thanks for the help!

-Jess

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Hi Jess, it’s written in fiverr TOS that all refunds will go to your fiverr balance. But you can contact fiverr support and ask them to send it from your balance to your paypal

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I had a weird feeling about this one… little tricksters. Thanks for the info! I’ll send them a request.