Fiverr Community Forum

Removal./change of review after order cancellation

hi ,
one of my orders were cancelled and the automatic 1 star review was left on my account , is it possible to remove it if the buyer agrees? Coz we both agreed on the cancellation but i forgot to send him the request to cancel the order and he cancelled it after a couple of days and it left an automatic 1 star review. Is it possible to change if the buyer contacts customer support or any other way?

1 Like

No - sorry. There’s no way to remove feedback likethat now.

1 Like

not even if the buyer himself requests?

1 Like

No, because it wasn’t your buyer who left the feedback, the system left it automatically because you didn’t deliver on time and your buyer got their money back.

2 Likes

thanks, i guess i gotta live with that

1 Like