Reording a custom gig from a previous buyer - how do I do this


#1

I have used a seller on fiverr and am quite happy with him - he does amazing work at an amazing speed. Recently I contacted him via message through fiverr and asked him how many gigs it would cost to do my custom job. He responded and I sent the money (via fiverr) and then I got an email from fiverr saying that I had violated the terms of service. I have since written to fiverr only to have the email return as it was to a donoreply type address (which I didn’t notice). I do not want to break the rules - but how do I do this? Any help would be appreciated.
Thanking you


#2

Can you copy and paste the exact message you got from fiverr? As you have explained it so far I can’t see any violation unless you said the words Paypal or money, which I understand may trigger an automatic warning of some kind possibly.


#3

I suggest you contact customer support to have this sorted out for you.


#4

yes you should contact customer support and explain all of the situation. im sure they will help you out :slight_smile:
i would also advice you to read the Fiverr’s Terms of Service