Fiverr Community Forum

Reponse rate is decreasing without any reason

WHY RESPONSE RATE IS DECREASING
MY RESPONSE RATE WAS 100% TOMMOROW AND NOW ITS 85%
I HAVE ALWAYS REPLIED ALL OF THE MESSAGES WITHIN 2 MIN

3 Likes

If you’re responding to everyone, I would let Customer Service know about this asap.

1 Like

I am facing the same issue, there is no new client no response pending from the existing client, still its getting decrease, any reason? is it any fault from my side? evolution process is soon to be happen, M worried my profile will go down

Can anyone help with this issue please?

1 Like

I’ve let CS know before, and they do nothing except tell me that my rating is at 100% on their end. They can’t do anything to change it because it’s conveniently set up automatically, which they need to get rid of.

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Check your spam folder. I’m a new seller so I don’t have a ton of information, but I know that sometimes unanswered spam can affect your response rates even though they say it won’t.

1 Like

please Mam report to the fiverr support
they will tell you the reason
I did the same thing and they told me that I have not replied to few messages so please reply as soon as posible