Reported someone : Got my gig denied!

[matsaikat]

So, I had a gig with 40+ reviews.
And found today that someone’s been using my gig sample’s (with my watermark on it) as his gig sample.
So, I contacted Fiverr customer care about it.
And within 6 min. My Gig got denied! And the reason? I was violating TOS.
“This Gig was removed following a third party complaint claiming your Gig is infringing upon their intellectual property rights and/or violating their terms of use and/or misleading consumers and has been removed as per our Terms of Service…”

And guess what, the other guy is still using my sample with my watermark on it.
Here’s the link: [gig has been removed]

I asked what i did wrong and customer care replied: Due to our Privacy Policy,we cannot discuss this any further.

Really??

Can anyone please give me some advice as to what i should do? Cause I’m at my wit’s end.

[dijatul]

This is my question also , with due respect to Fiverr if We make any mistakes, why dont they inform us. Whats the reason. I think , I have right to know, what is my fault ???
Its really embarrassing, and I am also afraid

[dijatul]

I am also surprised…

[matsaikat]

Fiverr customer care is the worst. I feel like they didn’t even read what I was saying.

[dijatul]

nOt Only this CS. EVery single CS is never care, what I write

[matsaikat]

True! I’ve tried FB, Twitter… even mailed them… still on response on my ticket.