Fiverr Forum

Requested to restore gig which are accidently cancelled by buyer


#1

My one order was too late. Due to some reasons, I was unable to deliver the order on time. I had informed the buyer about this. But when I was prepared for delivering the order, I realized the buyer canceled the order. When I asked him, why he canceled the order even I requested to not cancel the order. He replied,

“Hello, this was an accident. I have contacted Fiverr support to remove the negative feedback and restore the gig.



Fiverr has been slow and when I was clicking to cancel a different gig caused me to cancel this on accident.



So sorry. Hope they will resolve too!”



Neither he got any response for his query nor I got any response from support team. We have submitted the ticket at Apr 16.

Any help please. Thanks