First of all I’m new on this forum, so I don’t really know if this is the right place to ask, so a mod can move this to the right topic if this is the wrong place.
But I offer shoutouts for Instagram, one of my buyers came back 15h after the story is posted makes a revision on the order and ask’s to cancel since he said he got only one click on his link, telling my followers are fake etc…
First of all this is a private account (you have to follow to see the content), so how can my likes be fake, when I get around 500-2,5k likes per post? Yes it’s a big account but everyone know that all your followers don’t like all your post. But since this is a private account I offer the links buyer request in my bio, since the swipe up feature don’t work on private accounts.
Then he starts to tell me that he got only one click, and that’s his click. And show me some screenshots from a website that tracks link or something. I always check the link 2-3 times from I get the link to it’s on my bio, and on the screenshot it did not say which link etc that have gotten only one click.
I’ve also mentioned in all the gigs I offer shoutout for that I do not guarantee for any followers or sales, but link clicks is not mentioned, but if you read that I do not guarantee those two things, then you should think that it’s the same for links.
Then I quoted him from Fiverr’s ToS
“Requesting to gain more services from sellers beyond the agreed requirements by using the Request Revisions button is not allowed.”
I wrote something like this above to him, and the order status is “In revision”, what now?