Fiverr Forum

Required Information Blank


#1

I’ve been getting a lot of order lately that have the required information fields left blank on several gigs. Has anyone else seen this. They are not marked optional, so not sure what is going on.



Saw a new version of phone app come out, could be related to that.



Anybody else seeing this?


#2

Yes, I’m experiencing the same thing. Seems like a new bug. Hope it gets fixed soon.


#3

I get that a lot too…


#4

Unfortunately this is not a new bug, but an unresolved old bug affecting mobile apps (not sure if both Android and iPhone versions or just one of them).

Tech team has been told about this: let’s hope it gets fixed soon :slight_smile:


#5

Reply to @mark74: Must be a lot more people ordering thru the mobile app, because almost all my orders are having this issue lately.