Requirements Not Attached After 2 Days

[steve_maxell]

Hi Fiverr’s

Yes, I know this is probably been discussed many times. But what is the best course of action for the following? This is a little different.

A client who has ordered from me before placed an order. By mistake I checked the order in the app, and accidentally clicked “Skip requirements”. However after 2 days of trying to contact my client, no cigar.
Do I ask customer service to cancel it? Or should I ask them to stop the clock? or both.
My metrics are at 100% right now and obviously don’t want this to become late!. In the past clients have come through at the 11th hour, but with 16 hours left I doubt they will this time. Don’t want to wait until it’s too late. What do you suggest?

[maitasun]

Hi Steve,

I’m sorry to say, but the best way to go is to cancel that order.

And please, lecture your fingers to click on the right place next time. 🥴

[steve_maxell]

Hi Steve,

I’m sorry to say, but the best way to go is to cancel that order.

And please, lecture your fingers to click on the right place next time. 🥴

I’ve done that twice now, I’m blaming the app! Anyone but me :crazy_face:

[steve_maxell]

Hi Steve,

I’m sorry to say, but the best way to go is to cancel that order.

And please, lecture your fingers to click on the right place next time. 🥴

Hi Steve,

I’m sorry to say, but the best way to go is to cancel that order.

And please, lecture your fingers to click on the right place next time. 🥴

They canceled it, and it looks like i’m unscathed !

[maitasun]

Nice!!! 😃

Just remember you only live twice, so make sure your fingers completely understood they must try hard, very hard, not to mess things up again - for their own good!!! 😂 Don’t tempt the CS devil !!! :crazy_face: